What does this care plan cover?

PrimeCare extensions cover InControl 2 cloud management, SpeedFusion VPN bonding features, advance hardware replacement (where applicable), firmware updates, and warranty extension to match the term.

When does the extension start?

PrimeCare extensions activate at the end of the current care plan term, providing continuous coverage. Stack multiple terms for longer protection.

Is this the right tier for my router?

PrimeCare A applies to entry-level routers (B One, BR1 Mini, AP One); B/C to mid-tier (Balance 310, BR2, Transit); D/E to flagship enterprise (HD MBX, SDX); J/K/P to top-tier (EPX, SDX Pro, Balance 5000 EC). Check the title and the product spec for compatibility.

After purchase, the licence key is delivered by email. Apply it via InControl 2 cloud against your router's serial number. The extension activates immediately.

Can I transfer it to another router?

PrimeCare licences are tied to the router's serial number and are non-transferrable. Always verify your router serial before purchasing.

What happens if I let it lapse?

Cloud management features and SpeedFusion will continue working but you lose access to firmware updates, advance RMA, and engineering support. Reactivation is possible but will be charged from the end of the original cover.

Peplink PrimeCare C 2-Year Extension

$298.00

Peplink PrimeCare C 2-Year Extension

$298.00

✓ Platinum Partner ✓ Authorised Reseller ✓ 1yr PrimeCare ✓ Free UK delivery

Detailed spec sheet on request — talk to a Peplink specialist →

Peplink Platinum Partner. The engineering team that runs Peplink networks for broadcast, maritime, defence and enterprise picks the kit. About TTF ↗

2-Year PrimeCare C extension for mid-tier Peplink mobile, branch, and access point hardware

PrimeCare C 2-year cover renews the bundled service subscription on mid-tier Peplink hardware for 24 months from activation. Same entitlements as the 1-year and 4-year variants, with mid-cycle renewal cadence. SKU PRM-C-2Y.

What this tier covers

PrimeCare C applies to MAX BR1 Pro 5G HW3, MAX BR1 Pro LTEA Cat-20, MAX BR1 Mini 5G HW2, B One 5G, MAX BR2 Pro 5G, MAX Transit Pro E, MAX HD1 Dome Pro 5G, AP One AX, AP One Enterprise (Wi-Fi 7), AP Pro AX (outdoor), AP One Rugged. For the full router/AP list and activation flow, see the PrimeCare C 1-Year page; this 2-year listing carries the same entitlements over a longer period.

Why pick 2-year

Suits 2-year hardware lifecycle common in broadcast contribution and public safety where hardware moves between deployments.
Mid-cycle renewal for fleets without committing to 4-year terms upfront.
Same entitlements as 1-year and 4-year (InControl 2, 5 SpeedFusion peers, bonding, FusionHub, warranty, firmware support, BYO eSIM, Docker on supported routers).

Multi-year ladder

1-year (£139) → 2-year (PRM-C-2Y, £278) → 4-year (PRM-C-4Y, £556). Flat multiples; pick the term that aligns with your refresh cadence. PrimeCare C is the highest-volume tier in our catalogue.

How activation works

Same as the 1-Year extension: activation key emailed after order, applied in InControl 2 against the target device serial, 24-month period starts on activation date.

PrimeCare vs PrimeCare+

PrimeCare+ C 2-year (PCP-C-2Y) adds advanced 24/7 technical support and faster RMA. The right call for broadcast contribution, public safety, and any deployment where downtime cost justifies the support tier upgrade.

Peplink Platinum Partner support

The Tech Factory is a Peplink Platinum Partner with an in-house engineering team that deploys these globally. Email info@thetechfactory.co.uk or call +44 (0)1788 550000.

Same-day UK dispatch on orders before 13:00 (working days) when the SKU is in our supply chain. Otherwise typically 1 to 3 working days from UK, or 5 to 10 days sourced from EU or US.