What does this care plan cover?

PrimeCare extensions cover InControl 2 cloud management, SpeedFusion VPN bonding features, advance hardware replacement (where applicable), firmware updates, and warranty extension to match the term.

When does the extension start?

PrimeCare extensions activate at the end of the current care plan term, providing continuous coverage. Stack multiple terms for longer protection.

Is this the right tier for my router?

PrimeCare A applies to entry-level routers (B One, BR1 Mini, AP One); B/C to mid-tier (Balance 310, BR2, Transit); D/E to flagship enterprise (HD MBX, SDX); J/K/P to top-tier (EPX, SDX Pro, Balance 5000 EC). Check the title and the product spec for compatibility.

After purchase, the licence key is delivered by email. Apply it via InControl 2 cloud against your router's serial number. The extension activates immediately.

Can I transfer it to another router?

PrimeCare licences are tied to the router's serial number and are non-transferrable. Always verify your router serial before purchasing.

What happens if I let it lapse?

Cloud management features and SpeedFusion will continue working but you lose access to firmware updates, advance RMA, and engineering support. Reactivation is possible but will be charged from the end of the original cover.

Peplink PrimeCare B 4-Year Extension

£356.00

Peplink PrimeCare B 4-Year Extension

£356.00

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4-Year PrimeCare B extension for small mobile and branch Peplink routers

PrimeCare B 4-year cover renews the bundled service subscription on small-tier mobile and branch Peplink hardware for 48 months from activation. Same entitlements as the 1-year and 2-year variants, with multi-year savings on administration and price stability across hardware refresh cycles. SKU PRM-B-4Y.

What this tier covers

PrimeCare B applies to MAX BR1 Mini LTE, MAX BR1 Mini LTEA Cat-12, B One Plus, MAX BR2 LTE EMEA, and selected entry APs. For the full router list and activation flow, see the PrimeCare B 1-Year page; this 4-year listing carries the same entitlements over a longer period.

Why buy 4-year cover

Locked-in pricing across the next four years even if Peplink revises list pricing.
Aligns with fleet refresh cycles (3-5 years on most BR1 Mini estates).
Single procurement event rather than four annual renewals across a fleet.
Critical for BR1 Mini deployments where the second WAN port and bonding features depend on active PrimeCare. 4-year cover means no risk of accidental feature lapse during the deployment lifetime.
Same entitlements as 1-year (InControl 2, 5 SpeedFusion peers, bonding, FusionHub, warranty, firmware support, BR1 Mini feature pack unlock).

Multi-year vs annual

4-year (PRM-B-4Y, £356) is a flat 4x of 1-year (£89). No volume discount on the unit, but multi-year cover removes annual procurement overhead from the fleet calendar. Most fleet operators with 5+ vehicles run 4-year cover. For shorter cover, 1-year (£89) and 2-year (PRM-B-2Y, £178) extensions are available.

How activation works

Same as the 1-Year extension: activation key issued by email, applied in InControl 2 against the target device serial, 48-month period starts on activation date. Extensions stack with existing cover.

Need help renewing across a fleet?

The Tech Factory is a Peplink Gold Partner with an in-house engineering team that deploys these globally. We bundle multi-year PrimeCare across multi-vehicle fleets, manage InControl Cloud Provisioning so renewals push automatically, and quote in volume. Email info@thetechfactory.co.uk or call +44 (0)1788 550000.

Same-day UK dispatch on orders before 13:00 (working days) when the SKU is in our supply chain. Otherwise typically 1 to 3 working days from UK, or 5 to 10 days sourced from EU or US.