What does this care plan cover?

PrimeCare extensions cover InControl 2 cloud management, SpeedFusion VPN bonding features, advance hardware replacement (where applicable), firmware updates, and warranty extension to match the term.

When does the extension start?

PrimeCare extensions activate at the end of the current care plan term, providing continuous coverage. Stack multiple terms for longer protection.

Is this the right tier for my router?

PrimeCare A applies to entry-level routers (B One, BR1 Mini, AP One); B/C to mid-tier (Balance 310, BR2, Transit); D/E to flagship enterprise (HD MBX, SDX); J/K/P to top-tier (EPX, SDX Pro, Balance 5000 EC). Check the title and the product spec for compatibility.

After purchase, the licence key is delivered by email. Apply it via InControl 2 cloud against your router's serial number. The extension activates immediately.

Can I transfer it to another router?

PrimeCare licences are tied to the router's serial number and are non-transferrable. Always verify your router serial before purchasing.

What happens if I let it lapse?

Cloud management features and SpeedFusion will continue working but you lose access to firmware updates, advance RMA, and engineering support. Reactivation is possible but will be charged from the end of the original cover.

Peplink PrimeCare C 4-Year Extension

£556.00

Peplink PrimeCare C 4-Year Extension

£556.00

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Detailed spec sheet on request — talk to a Peplink specialist →

Peplink Gold Partner. The engineering team that runs Peplink networks for broadcast, maritime, defence and enterprise picks the kit. About TTF ↗

4-Year PrimeCare C extension for mid-tier Peplink mobile, branch, and access point hardware

PrimeCare C 4-year cover renews the bundled service subscription on mid-tier Peplink hardware for 48 months from activation. Same entitlements as the 1-year and 2-year variants, with multi-year savings on administration and price stability across hardware refresh cycles. SKU PRM-C-4Y.

What this tier covers

PrimeCare C applies to MAX BR1 Pro 5G HW3, MAX BR1 Pro LTEA Cat-20, MAX BR1 Mini 5G HW2, B One 5G, MAX BR2 Pro 5G, MAX Transit Pro E, MAX HD1 Dome Pro 5G, AP One AX, AP One Enterprise (Wi-Fi 7), AP Pro AX (outdoor), AP One Rugged. For the full router/AP list and activation flow, see the PrimeCare C 1-Year page; this 4-year listing carries the same entitlements over a longer period.

Why buy 4-year cover

Locked-in pricing across the next four years.
Aligns with broadcast and public safety refresh cycles where hardware is run through a typical 4-year lifecycle.
Removes four annual procurement events from the operations calendar.
Critical for SpeedFusion-dependent deployments where bonding, hot failover, and bandwidth aggregation must stay live continuously.
Same entitlements as 1-year (InControl 2, 5 SpeedFusion peers, bonding, FusionHub, warranty, firmware support, BYO eSIM, Docker on supported routers).

Multi-year vs annual

4-year (PRM-C-4Y, £556) is a flat 4x of 1-year (£139). For shorter cover, 1-year (£139) and 2-year (PRM-C-2Y, £278) extensions are available. PrimeCare C is the highest-volume tier in our catalogue; most SME and broadcast customers buy 4-year to align with hardware refresh cycles.

How activation works

Same as the 1-Year extension: activation key issued by email, applied in InControl 2 against the target device serial, 48-month period starts on activation date. Extensions stack with existing cover.

PrimeCare vs PrimeCare+

PrimeCare+ C 4-year (PCP-C-4Y) adds advanced 24/7 technical support and faster RMA. The right call for broadcast contribution, public safety, and any deployment where downtime cost justifies the support tier upgrade. Talk to us for a quote on PrimeCare+ if relevant.

Need help renewing across a fleet?

The Tech Factory is a Peplink Gold Partner with an in-house engineering team that deploys these globally. We bundle multi-year PrimeCare across SME and broadcast estates, manage InControl renewals at scale, and quote pair-bundles where HA cover is needed. Email info@thetechfactory.co.uk or call +44 (0)1788 550000.

Same-day UK dispatch on orders before 13:00 (working days) when the SKU is in our supply chain. Otherwise typically 1 to 3 working days from UK, or 5 to 10 days sourced from EU or US.